8999tk Privacy Policy

1.1 Registration Data

When you create an 8999tk account, we collect the following information: your full legal name, a valid Bangladeshi mobile phone number, date of birth (to verify the 21+ age requirement), and the password you choose for your account. This information is required to create and maintain your account. Without it, we cannot provide the 8999tk service.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may collect copies of government-issued identity documents such as your National Identity Card (NID) or passport. We may also request a photograph of you holding your ID document, proof of your registered mobile number, and evidence of the payment method linked to your account. KYC documents are stored securely and are used solely for the purpose of verifying your identity and processing withdrawals. We do not use KYC documents for any marketing or profiling purposes.

1.3 Financial Transaction Data

When you make a deposit or withdrawal, we record the transaction amount, date and time, the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), and the mobile wallet number or bank account reference associated with the transaction. We do not store full mobile wallet PINs or complete bank account credentials. Transaction records are retained for a minimum period required for financial compliance and audit purposes.

1.4 Device and Technical Data

When you access the 8999tk platform, our servers automatically log certain technical information, including your IP address, device type and operating system, browser type and version, the pages you visit within the platform, the time and duration of your sessions, and referring URLs. This data is collected to maintain the security and performance of the platform, to detect suspicious activity, and to improve the overall user experience for players in Bangladesh.

1.5 Gaming Activity Data

We maintain records of your betting and gaming activity on the 8999tk platform, including game history, bet amounts, outcomes, and bonus usage. This data serves several purposes: it enables us to resolve disputes, allows our responsible gaming team to identify patterns that may indicate problematic gambling behaviour, and helps us calculate and verify bonus wagering completion. Gaming activity records are retained for the lifetime of your account and for a period thereafter as required by our internal compliance obligations.

1.6 Communications Data

If you contact 8999tk support via email or any other channel, we retain a record of that correspondence, including the content of your messages, any attachments, and metadata such as the date and time of contact. This allows our team to track the history of any issue and provide consistent, informed support across multiple interactions.

2.1 Account Management and Service Delivery

The primary use of your personal data is to create and administer your 8999tk account, process deposits and withdrawals, provide access to games and betting markets, and deliver customer support. Without processing your personal data for these purposes, we cannot provide the services you have requested. This processing is necessary for the performance of the contract between you and 8999tk.

2.2 Identity Verification and Fraud Prevention

We use the personal and financial data you provide to verify your identity, confirm your age is 21 years or above, and detect fraudulent, abusive, or suspicious activity on the platform. This includes cross-referencing your registration details with KYC documents, monitoring transaction patterns for signs of money laundering or payment fraud, and identifying duplicate accounts. Fraud prevention processing is in 8999tk's legitimate interest and is also necessary to comply with applicable legal obligations.

2.3 Responsible Gaming Monitoring

8999tk uses gaming activity data and account behaviour patterns to identify players who may be experiencing gambling-related harm. This monitoring allows our responsible gaming team to reach out proactively, offer tools such as deposit limits or cooling-off periods, and fulfil our obligations to promote safe gambling among players in Bangladesh. This processing is conducted in the vital interest of affected players and in 8999tk's legitimate interest as a responsible operator.

2.4 Marketing Communications

With your consent, 8999tk may use your contact details (mobile number and email address) to send you promotional offers, bonus notifications, tournament announcements, and seasonal promotions relevant to players in Bangladesh — for example, special offers during the BPL cricket season, Eid, or Pohela Boishakh. You may withdraw your consent to marketing communications at any time by contacting support at [email protected]. Withdrawing marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

2.5 Platform Improvement and Analytics

Aggregated and anonymised technical and gaming activity data is used to analyse user behaviour trends, identify areas where the platform can be improved, and optimise the layout and content of the 8999tk website. This analytics data does not identify individual players and is used solely to enhance the service for all users.

3.1 Payment Processors

To process deposits and withdrawals, 8999tk shares the minimum necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These providers process your payment data under their own privacy policies and are independently responsible for the security of data within their systems. 8999tk is not liable for the data handling practices of third-party payment providers.

3.2 Game Content Providers

Games available on the 8999tk platform are supplied by independent third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These studios may receive a player session token and anonymised game activity data to facilitate gameplay and resolve game-related disputes. No personally identifiable information beyond what is technically required to initiate a game session is shared with game providers.

3.3 Legal and Regulatory Disclosure

8999tk may disclose your personal data to law enforcement authorities, regulatory bodies, or courts where we are required to do so by applicable law, court order, or where disclosure is necessary to prevent or detect fraud, money laundering, or other criminal activity. In such cases, we will disclose only the minimum data required and will notify you of the disclosure where we are legally permitted to do so.

3.4 No Sale of Personal Data

8999tk does not sell, rent, lease, or otherwise transfer your personal data to third-party marketers, data brokers, or advertisers. Your personal data is used solely for the purposes described in this Policy and is not a commercial asset that 8999tk monetises through transfer to third parties.

4.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. 8999tk uses cookies and similar technologies (such as local storage and session tokens) to keep you logged in between pages, remember your platform preferences, and maintain the security of your session. Without essential cookies, the 8999tk platform cannot function correctly.

4.2 Types of Cookies We Use

4.3 Managing Cookies

You may configure your mobile browser to block or delete cookies. However, disabling essential cookies will prevent you from logging into your 8999tk account and using platform features that depend on a persistent session. Functional and analytics cookies can be disabled without affecting core account functionality. Instructions for managing cookies vary by browser and device; refer to your browser's help documentation for specific guidance.

5.1 Retention Periods

8999tk retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

• Active account data — retained for the lifetime of your account.
• Financial transaction records — retained for a minimum of 5 years from the transaction date.
• KYC documents — retained for a minimum of 5 years from account closure.
• Gaming activity logs — retained for a minimum of 3 years from the date of activity.
• Support correspondence — retained for 2 years from the date of last contact.
• Technical logs (IP, device data) — retained for up to 12 months.

After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player.

5.2 Account Closure

If you request closure of your 8999tk account, we will deactivate your account promptly. However, certain personal data will be retained for the periods set out in clause 5.1 above to meet our financial record-keeping, fraud prevention, and legal compliance obligations. Retained data will not be used for marketing purposes following account closure.

6.1 Right of Access

You have the right to request a copy of all personal data that 8999tk holds about you. To make a data access request, contact us at [email protected] with the subject line "Data Access Request". Please include your registered mobile number and full name. We will respond within a reasonable time period. There is no fee for a standard data access request.

6.2 Right to Rectification

If any personal data that 8999tk holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your email address) directly through your account settings. For changes to core identity information such as your legal name, you will be required to provide supporting documentation as part of our verification process.

6.3 Right to Erasure

You may request that 8999tk delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent and no other legal basis applies, or where the data has been processed unlawfully. Please note that the right to erasure is subject to 8999tk's legal retention obligations; we may be unable to delete certain data categories (such as financial transaction records) before their mandatory retention period expires.

6.4 Right to Withdraw Consent

Where processing of your personal data is based on your consent (for example, the sending of marketing communications), you may withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Following receipt of a valid withdrawal request, we will cease the relevant processing within a reasonable time period, typically within 5 working days (Bangladesh Standard Time, UTC+6).

7.1 Technical Safeguards

8999tk implements a range of technical security measures to protect your personal data against unauthorised access, loss, or disclosure. These include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls that restrict staff access to personal data on a need-to-know basis, and regular security assessments of our platform infrastructure. Payment credentials such as bKash PINs and bank passwords are never stored or processed by 8999tk — these are handled entirely within the payment provider's own secure environment.

7.2 Organisational Safeguards

All 8999tk staff who handle personal data are subject to confidentiality obligations and receive regular training on data protection best practices. Access to player personal data is logged and audited on a periodic basis. In the event of a data breach that is likely to result in a risk to your rights or interests, 8999tk will take appropriate remedial action and notify affected players as soon as reasonably practicable.

7.3 Your Role in Data Security

The security of your 8999tk account also depends on you. You are responsible for keeping your login credentials confidential, using a strong and unique password for your account, logging out of your account when using a shared device, and notifying 8999tk immediately if you suspect that your account has been accessed without your authorisation. 8999tk will never ask you for your password via email, SMS, or live chat.

8.1 Policy Updates

8999tk reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, a change in the categories of data we collect or a new category of third party with whom data is shared — we will notify registered players via email or through an in-platform notification before the changes take effect. The most current version of this Policy will always be accessible on this page, with the effective date displayed at the top of the document.

8.2 Continued Use as Acceptance

Your continued use of the 8999tk platform after an updated Privacy Policy has been published constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must cease using the platform and may request account closure by contacting support. Closing your account does not immediately erase data that we are legally obligated to retain under applicable law.